The Avenue plus-size clothing store has been on my mind, since the very helpful and very knowledgeable publicist at 5WPR pitched me some of the amazing Black Friday steals and deals– like free digital camera and up to 50% off original prizes. I didn’t make it to the store on Black Friday, but my cousin went shopping at the retailer and got the most amazing savings ever. She purchased about 20 items and there wasn’t anything that cost over $10.00. When my cousin told me that the Thanksgiving savings lasted for three days, I made out my Christmas list and rushed to the Avenue near my house the next morning.
When I walked into the store on White Plains Road near Pelham Parkway in the Bronx, I was too excited to see all of the sale signs posted around the store. I bought fashionable sweaters for as low as $12.99, a chic sheath dress for $9.99 (which is $19.99 online) and even trendy leggings for $6.99. I even snagged a classic denim blazer for $14.99. The savings in the store was even more than the savings online at Avenue.com. I was able to get four Christmas gifts for $66.00. Now that’s something to get excited about…
…until I made it to the cashier checkout line. The sales associate named Annie, was
the most impolite and confrontational person that I’ve ever come across in the customer service industry. Annie had attitude galore. When I told her that she offended me, she gave me this look like she didn’t care. She also told me that she didn’t care if she was in the service industry. I was so turned off – and by this time off my savings-high – that I had to find the manager to tell her of my awful experience with Annie. When I asked for the manager I told her that her staff wasn’t friendly at all and she just apologize to me without asking who the associate was that rung me up. I wasn’t really pleased with that response or reaction either. I think the most important people in a store is the person who greets you at the door and the actual person who takes your money.
For a split-second, I contemplated returning my items and giving my hard-earned money to an establishment who deserved it. But, I just decided to voice my opinion online to the public instead– where it really mattered. I do have purchasing power and a voice to share thanks to my beyondblackbeauty.com readers!
On Christmas, my family will be happy with their gifts, I hope my traumatic experience won’t haunt me on that special day.